SUPPORT CENTER
* HOW CAN WE HELP?
* Send us a message right here. No email app, no hassle. We'll read it and get back to you.
★ WHAT'S THIS ABOUT?
* Tap a topic to set it on the form below — or just scroll down and fill it in.
★ SEND A MESSAGE
message received. nice.
we'll read it and get back to you at the email you gave us — usually within a few days.
in the meantime, the discord's always open. stay determined.▮
we'll read it and get back to you at the email you gave us — usually within a few days.
in the meantime, the discord's always open. stay determined.▮
hmm. the message didn't go through.
check your connection and try again — or copy our email and reach us directly:
contactmazin@umtbot.com
check your connection and try again — or copy our email and reach us directly:
contactmazin@umtbot.com
★ BEFORE YOU SEND
HELP US HELP YOU
REPORTING A BUG?
* Tell us the command, which bot, what you expected, what happened, and the date/time. A screenshot or clip helps a lot.
WANT A REFUND?
* Read the Refund Policy first, then include your User ID and what was lost. Refunds are for verified bugs only.
BALANCE FEEDBACK?
* Be specific: which character/ability, which matchup, and why it feels off. Dusty reads every one.
RESPONSE TIME
* It's just Mazin & Dusty, so replies usually take a few days. The Discord is faster for quick stuff.
GENERAL LINKS
★ INVENTORY
★ DISCORD SERVER
* Community hub, fast support, updates, and feedback. Usually the quickest way to reach us.
JOIN DISCORD