HOW CAN WE HELP?

Send a message straight from this page. No email app, no hassle. It reaches Mazin and Dusty directly, and we read every one.

What is this about?

Pick a topic to set it on the form below, or just scroll down and fill it in yourself.

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Discord username *

Your email *

Which bot?

Topic

Discord user ID — optional, helps us find your account In Discord: User Settings → Advanced → turn on Developer Mode, then right-click your name and choose Copy User ID.

Subject *

Your message *

Sending this stores your message and email so we can reply, and nothing else. See the Privacy Policy.

message received. nice.
we'll read it and get back to you at the email you gave us — usually within a few days.
in the meantime, the discord's always open. stay determined.▮

Join the Discord Back home

The message didn't go through. Check your connection and try again — or email us directly at contactmazin@umtbot.com.

ENTRY GUIDANCE — BEFORE YOU SEND

STATUS: OPERATIONAL

Help us help you.

Reporting a bug

Tell us the command, which bot, what you expected, what happened, and roughly when. A screenshot or clip helps a lot.

Asking for a refund

Read the Refund Policy first, then include your User ID and what was lost. Refunds cover verified bugs only.

Sending balance feedback

Be specific: which character or ability, which matchup, and why it feels off. Dusty reads every one.

Response time

It's just Mazin and Dusty, so replies usually take a few days. The Discord is faster for quick questions.

ENTRY LINKS — EVERYTHING ELSE

STATUS: OPERATIONAL

Discord server

Community hub, fast support, updates, and feedback. Usually the quickest way to reach us.

Join

Invite UMT Bot

Add the turn-based battler to your server.

Invite

Invite Hotdog Calamity

Add the real-time shop manager to your server.

Invite

Policies

Read

You are filled with determination